Frequently Asked Questions

General Information

The account access page says I need an authorization code to sign in. How do I get one?

Taprite is a manufacturer specializing in high voulme, business to business sales. If you'd like to make a purchase for personal use, our products are available through Distributors all over the world. If you'd like to discuss opportunities for building a business to business relationship with us, please complete a new account setup request form.

Who can I contact with warranty or troubleshooting questions?

If you feel that your item may be defective, the seller/point of purchase is your main point of contact for warranty redemption. If the seller can't provide the level of technical advice that you need for your application, our Technical Support Group can help.

Regulators

Can the fittings on my regulator be changed or swapped?

Regulator fittings can be replaced per your needs with compatible parts designed for use with compressed gas.

The right and left fittings can be interchanged, as can the top and bottom fittings, without impacting the regulator's function. Swapping top or bottom fitting into the right or left positions will change the gas flow within the regulator, negatively impacting function, so this is not advised.

Can I expand my regulator if I want to add on to my system?

Primary regulators are most often produced and sold in one-product and two-product versions. With the proper fittings and supplies, a one-product regulator can be turned into a two-product model. If you are dispensing three or more products, secondary regulators should be used instead of expanding the primary regulator. This is because more than two regulators are generally too heavy to mount directly onto the compressed gas cylinder, and because secondary regulators are a more cost effective solution than multiple primaries.

Can I use my CO2 regulator with Nitrogen?

For your safety, never use a primary CO2 regulator with a polycarbonate bonnet with Nitrogen alone. The Nitrogen tank’s high pressure may damage your CO2 regulator and cause bodily harm or death. Only primary regulators with zinc (metal) adjustment bonnets should be used with Nitrogen. Secondary regulators with polycarbonate bonnets may be used with CO2 or Nitrogen because the high pressure associated with the cylinder itself is reduced to a safe working pressure through use of a primary regulator.

Home Draught Systems

What pressure setting should I use for my regulator?

The most common pressure settings are 12-14psi, but the optimal pressue for your regulator will depend on the style of beer you are serving. Ales (Ambers, Pale Ales, IPAs) are most often served at 7-13psi. Lagers (Pilsners, Bocks) will require 10-14psi. Continental and Light Pilsners typically use 11-16psi. The ideal pressures for American Sours, Belgian Ales, and Wheat Beers (Weissbier, Lambics) range from 15 to beyond 20psi of CO2. Stouts (Nitrogenated beers) are most often served at 30-38psi.

If you have any doubts about the style of beer that you are serving and the appropriate pressure, you can ask the company that supplied you with the keg. If they are unsure, they should reach out to the brewery, beer Distributor, or Wholesaler for advice.

Can I store my CO2 or beer gas inside of my kegerator?

While your kegerator may have enough space inside for your compressed gas cylinder, it should not be stored there. Compressed gas cylinders and their contents are sensitive to environmental changes and they should always be stored in temperatures between 70 and 80 degrees Fahrenheit. Storing the cylinder in a low temperature environment will cause the regulator's tank pressure gauge to read as "empty", regardless of the tank's true contents. Exposing a cylinder to high temperatures can result in gas leaks, explosions, damage to property, serious injury, or death.

How often should I clean my kegerator?

Home draught systems should be cleaned after every keg or, at minimum, once a month. Commercial and high volume systems should be cleaned every two weeks. The system should only be cleaned with chemicals and tools specifically designed for beer line cleaning and household disinfectants like bleach should never be used.

Why is there a warning label on my product saying that it could expose me to lead?

If your product included a warning label on its package, the item falls under the scope of California's Proposition 65 (The Safe Drinking Water and Toxic Enforcement Act of 1986). The proposition regulates labeling for substances believed by the state to have a 1 in 100,000 chance of causing harm over a 70-year period. Taprite products do not contain lead. As some of our products are made of brass, which may contain trace amounts of the element, they fall under the scope of the Proposition and must be clearly labeled as such. Brass components have long been standard in the beverage industry. The label does not present information about the true risk of product use and it is in no way an idicator of product safety. The requirement for labeling is triggered when the amount of a regulated substance exceeds California’s minimum regulatory levels. The allowable levels as regulated by California are lower than the international standard and not based on scientific analysis of actual risk, but only on a regulatory system contained within the Proposition.

For those who are concerned about possible health risks associated with brass components, most products are available in stainless steel versions.